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Updated on 31th May 2021


Since the beginning of the pandemic all of you had a lot of question about your bookings and future travel plans.

We would like to assure you that Maximise is still here for you! Due to the circumstances, most of our team is in fourlough and our office is open from Monday to Thursday from 10am to 12pm. We are currently receiving a big number of calls, for this reason we ask you to contact us via email at maximise@maximise.co.uk for any enquiry and our team will get back to you as soon as possible. We sincerely apologize for the delay this may cause.

Maximise existed for more than 20 years and we want to be there for you for a very long time to come :-)

Because the current situation is still tricky and travelling seems still a little bit complicated, we have prepared for you some FAQs with examples and answer about travelling restrictions, bookings, credit notes, etc.

Terms and conditions

Below you can find some FAQs with examples and answers regarding credit notes and new bookings:

1. Where can I travel ?

We prepared for you a little list of our abroad destinations. In it you can find the travel restrictions and the information about the life on spot.

As the Gouvernment says, you should not travel to amber or red list countries. Travelling to green countries is allowed.

Country Entry requirement - outbound Entry condition - upon return On spot
Spain

๐ŸŸก Spain is on the amber list.

๐Ÿ˜ท No testing requirements for arrivals from the UK. A negative RT-PCR test test is asked if you visited one of Spainโ€™s risk countries.

๐Ÿ“‹ All travellers are required to fill in the following form before entering Spain: Link here

๐Ÿ‡ฌ๐Ÿ‡ง Before entering UK you must: Take a Covid19 test, book and pay for day 2 and day 8 Covid19 travel tests, complete a passenger locator form.

On arrival in the UK you must: Quarantine for 10 days, take a Covdi19 test on or before day 2 and on or after day 8.

๐ŸŒœ Curfew in Valencia (12am) and in the Balearic Islands (10pm).

๐Ÿน Bar and restaurants are open until 11pm. A rule of 6 people per table is applied.

๐Ÿ’ƒ Clubs are closed.

โšฝ Outdoor and indoor activities are available.

Italie

๐ŸŸก Italy is on the amber list.

๐Ÿ˜ท A negative molecular swab test or antigenic test taken no more than 48h before travel is asked.

๐Ÿ“‹ All travellers are required to fill in the a form before entering Italy (the form is given in the airplane by the airline).

๐Ÿ‡ฌ๐Ÿ‡ง Before entering UK you must: Take a Covid19 test, book and pay for day 2 and day 8 Covid19 travel tests, complete a passenger locator form.

On arrival in the UK you must: Quarantine for 10 days, take a Covdi19 test on or before day 2 and on or after day 8.

๐ŸŒœ Curfew at 11pm

๐Ÿน Bars and restaurants are open only outdoor and a rule of 4 people per tale is applied.

๐Ÿ’ƒ Some open air clubs are open.

โšฝ Outdoor activities are allowed.

Portugal

๐ŸŸข Portugal is on the green list.

๐Ÿ˜ท A negative RT-PCR taken within 72H of departure is asked

๐Ÿ“‹ All travellers are required to fill in the a form before entering Portugal (the form need to be filled in before or during the flight).

๐Ÿ‡ฌ๐Ÿ‡ง Before entering UK you must: Take a Covid19 test, book and pay for day 2 Covid19 travel tests, complete a passenger locator form.

On arrival in the UK you must: Take a Covid19 test on or before day 2 after you arrive.

๐ŸŒœ No curfew

๐Ÿน Restaurants are open: outdoor with a rule of 10 per table and indoor with a rule of 6 per table.

๐Ÿ’ƒ Bars and clubs are closed.

โšฝ Outdoor and indoor activities are available!

Malta

๐ŸŸก Malta is on the amber list.

๐Ÿ˜ท A negative RT-PCR taken within 72H of departure is asked

๐Ÿ“‹All passengers have to complete a Public health travel declaration form and passenger locator form.

๐Ÿ‡ฌ๐Ÿ‡ง Before entering UK you must: Take a Covid19 test, book and pay for day 2 and day 8 Covid19 travel tests, complete a passenger locator form.

On arrival in the UK you must: Quarantine for 10 days, take a Covdi19 test on or before day 2 and on or after day 8.

๐ŸŒœ No Curfew

๐Ÿน Restaurants open until 5pm with a rule of 4 per table.

๐Ÿ’ƒ Bars and clubs are closed.

โšฝ Outdoor activities are allowed.

Poland

๐ŸŸก Poland is on the amber list.

๐Ÿ˜ท You have to quarantine for 10 days unless you proof you are vaccinated or recently recovered from Covid19

Romania

๐ŸŸก Romania is on the amber list.

๐Ÿ˜ท No quarantine if:

  • you have proof of a full vaccination;
  • you have a proof you have recently recovered from Covid19;
  • you have a negative RT-PCR test of less than 72h and you stay in Romania for less than 72h.

๐Ÿ‡ฌ๐Ÿ‡ง Before entering UK you must: Take a Covid19 test, book and pay for day 2 and day 8 Covid19 travel tests, complete a passenger locator form.

On arrival in the UK you must: Quarantine for 10 days, take a Covdi19 test on or before day 2 and on or after day 8.

๐ŸŒœ No curfew

๐Ÿน Restaurants and bars are open.

๐Ÿ’ƒ Clubs are open until midnight.

โšฝ Outdoor and indoor activities are available!

Hungary

โŒ Hungary is currently not accepting tourists.

Czech Republic

โŒ Czech republic does not allow travelling.

Slovakia

โŒ 14 days quarantine

Germany

โŒ No traveller from the UK is allowed.

>More information about gree, amber and red list: https://www.gov.uk/guidance/red-amber-and-green-list-rules-for-entering-england#green-list

More information about foreign travel advice: https://www.gov.uk/foreign-travel-advice

2. You would like to use your credit note

Some of you have received a credit note relating to the amount paid on our website with a validity of 18 months, as specified by the amendment to the French law which took effect on the 25th March. French Government took this decision to try to partially save the cash flow of travel agencies, and thanks to that decision we are still here!

If thanks to the ease of the restrictions you have finally found the will to travel again, do not hesitate to contact our team via email or in your client area with your new dates and destination!

Good news! By booking right now, you will benefit from the best rates and best availability! You wonโ€™t take any risks by booking today: if your weekend will be cancelled again because of the Covid19, we will reactivate your initial credit note in your client area without changing the expiration date. :-)

FYI: Your credit note has a validity of 18 months. The 18 months start from the date the credit note has been sent to you. The credit note is nominative, numbered and can be used for travels in 2021 or 2022 for the same destinations or for a new one!

2.1. You paid only the deposit

The balance of your weekend has to be paid 6 weeks before the departure. If the balance wonโ€™t be paid in time, we will have to cancel the booking with loss of the amount paid as per our T&C. If as the date of the stay approaches the situation is degrading because of the Covid19 and you are obliged to cancel the stay, your deposit will again be reconverted into a credit note, without changing the expiration date.

3. You donโ€™t want to use your credit note/Only a part of your group would like to use his credit note

Our prices are calculated on the exact number of participants (especially when the groom's part has been splitted in all participants, or when some activities have a fixed cost: limousines, minibuses, boats rent, etc). Thatโ€™s why we encourage you to reschedule your weekend with the same number of participants as in the original booking. But if thatโ€™s not possible, Maximise will reschedule anyway the stag do for the participants that want to travel. Please note that if the number of participants is different from the original booking, there can be extra fees to pay to cover all the costs.

The people that do not want to participate in the postponed weekend, will still have their credit note and they will be able to use it within the 18 months validity.

4. You are a new customer and you want to book a weekend with us

Good news! Britain allows international travel from May 17 to the green list countries! Furthermore, from July the 1st Europe will launch his travel pass that will allows vaccinated people, recently recovered from Covid19 people and tested negative people to travel among Europe.

But, because the pandemic is still on and the situation is still a little complicated, we decided to offer to all the new group bookings a FREE postponement of the stay or a 100% REFUND if the cancellation of the weekend is related to the Covid19 (please check the new article in our T&C about Covid19). Note that this offer wonโ€™t apply to groups and customers that already received a credit note.

Maximise will postpone your booking for free our refund you 100% the amount you paid within 30 working days if:

Maximise wonโ€™t refund you and wonโ€™t reschedule your booking for free if:

You can start to book today your stag do party by booking one of our Top Destinations in Europe! And if you donโ€™t want to take any risks by travelling abroad or if you simply are on a budget, our UK offer is there for you!

Maximise has been organising stag and hen dos for over 20 years. Of course, we are suffering the crisis like everyone else, but thanks to our experience, our relationships with our local provider and thanks to the French Government help (furlough, law about refunds and credit notes, cash loan guaranteed by the State) Maximise is still alive and will resist this horrible crisis! We can assure you that all of our teams are working to resolve the situation, and everyone is fully involved to support you in the best possible way.

Please take care of yourself and your loved ones.

Alexandre and Aurรฉlien

Co-founders of Crazy-Voyages